privacy practices of this statement apply to all GPS services (the
“Services”) and goods marketed by iTRAK Corporation (the “Company”)
available under the domain, sub domains and affiliates of www.itrak.com (the "Site"). By
visiting this website you agree to be bound by the terms and conditions of
disclosure of your personal information in accordance with this Privacy
new registering users, and is otherwise effective on August 1st, 2010 for
1. Information We Collect.
Our primary purpose in collecting personal information is to provide
you with a safe, smooth, efficient, and customized experience. We only
collect personal information about you that we consider necessary for
achieving this purpose.
If you choose to subscribe to our Services, we may require you to provide
contact and identity information, billing information, shipping information
and other personal information. Where possible, we indicate which fields
are required and which fields are optional.
We automatically track certain information based upon your behavior on the
Site. We use this information to do internal research on our users'
demographics and behavior to better understand, protect and serve you. This
information may include the URL that you just came from, your computer
browser information, and your IP address.
If you establish a credit account with us to pay the fees we charge, we
collect some additional information, such as a billing address, a credit
card number and a credit card expiration date and tracking information from
checks or money orders.
2. Our Use of Your Information.
We use your personal information to facilitate the services you request. We
use your personal information in the file we maintain about you to:
troubleshoot problems; collect fees owed, inform you about online and
offline offers, services and updates; customize your experience; detect and
protect against error, fraud and other criminal activity, and enforce our
3. Our Disclosure of Your Information.
As a matter of policy, we do not sell or rent any of your personal
information under any circumstances to third parties for their marketing
purposes without your explicit consent. However, the following describes
some of the ways that your personal information may be disclosed in the
normal scope of business to provide our services.
Legal Requests. We cooperate with law enforcement inquiries, as well as
other third parties to enforce laws to help protect all parties from bad
actors. Therefore, in response to a verified request by law enforcement or
other government officials relating to a criminal investigation or alleged
illegal activity, we can (and you authorize us to) disclose your name,
city, state, telephone number, email address, account history (including,
but not limited to all stored recording files) without a subpoena. Without
limiting the above, in an effort to respect your privacy and our ability to
keep the community free from bad actors, we will not otherwise disclose
your personal information to law enforcement or other government officials
without a subpoena, court order or substantially similar legal procedure,
except when we believe in good faith that the disclosure of information is
necessary to: prevent imminent physical harm or financial loss; or report suspected
Company employees who have access to personal information of clients are
required to keep the information confidential and not use it for any other
purpose than to carry out the services they are performing for the Company.
Due to the existing regulatory environment, we cannot ensure that all of
your private communications and other personal information will never be
example (without limiting the foregoing), we may be forced to disclose
personal information to the government or third parties under certain
circumstances, or third parties may unlawfully intercept or access
transmissions or private communications.
4. Control of Your Password.
You are responsible for all actions taken with your User ID and password,
including fees charged to your account. Therefore we do not recommend that
you disclose your password to any third parties. If you choose to share
your User ID and password or your personal information with third parties,
you are responsible for all actions taken with your account and therefore
your password, you may lose substantial control over your personal and
account information and may be subject to legally binding actions taken on
your behalf. Therefore, if your password has been compromised for any
reason, you should immediately change your password.
5. Accessing, Reviewing and Changing Your Personal Information.
We offer you the ability to automatically review and change the information
you submit to us by logging into the Site and entering in the new
information yourself. Generally, we will not modify your personal
information based on your request because it is very difficult to
authenticate your account manually. You should promptly update your
personal information if it changes or is inaccurate.
Upon your request, we will deactivate your account, contact information,
billing information, shipping information, and financial information from
our active databases. To make this request, email firstname.lastname@example.org
or email@example.com. Such
information will be deactivated as soon as reasonably possible based on
your account activity and in accordance with our deactivation policy and
We will retain in our files some personal information you have requested to
remove to prevent fraud, collect any fees owed, resolve disputes,
troubleshoot problems, assist with any investigations, enforce our User
Agreement and comply with legal requirements as is permitted by law.
Therefore, you should not expect that all of your personal information will
be completely removed from our databases in response to your requests.
Your personal information and recording files are stored on secure servers
located in the United States. We use procedural and technical safeguards to
protect your personal and account information against loss or theft as well
as unauthorized access and disclosure to protect your privacy, including
encryption, "firewalls" and Secure Socket Layers. We treat data
as an asset that must be protected against loss and unauthorized access. We
employ many different security techniques to protect such data from
unauthorized access by users inside and outside the company. However,
"perfect security" does not exist on the Internet
7. A Special Note About Children.
Children (persons under the age of 18) are not eligible to use the Services
unsupervised and we ask that children do not submit any personal
information to us. If you are under the age of 18, you may only use this
Site in conjunction with and under the supervision of your parents or
the Site. All amended terms shall automatically be effective 30 days after
they are initially posted on the Site.